PRIVACY POLICY

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1.844.INSIDER

At Insider Tour we are committed to protecting your privacy. This policy outlines the type of information we collect, as well as the measures we have put in place to protect it. Your use of this site indicates that you have read and accepted the terms contained in this policy.

Non-Personally Identifiable Information

In order to continually improve our website and our online services, we collect a variety of details that help us understand how visitors are accessing and interacting with our site. This non-personally identifiable information includes but is not limited to referral websites, browser type, date and time of visit, IP address and pages viewed during the visit.

Personally Identifiable Information

Any personally identifiable information that we collect through our website is for the sole purpose of fulfilling a requested service, such as booking a tour or responding to an inquiry. We do not automatically collect this information, nor are you required to provide it while on our site.

On the Insider Tour website, personally identifiable information includes but is not limited to name, email address, phone number, passport number, citizenship and date of birth. This information is encrypted by SSL and collected in a secure, password-protected database. Only trained and qualified representatives of Insider Tour have access to this database.

Although you can use the Insider Tour website without providing any personally identifiable information, please note that it may prevent us from delivering certain services. You can also contact us by email or phone to request more information or schedule a tour.

Use of Your Information

In select circumstances Insider Tour will provide user information to third-party sources for the purpose of facilitating your tour arrangements. These parties include the Border Guard Service of the Russian Federation (for visa formalities) and transportation companies (for vehicle booking).

We do not provide user information to third parties except for the stated purposes above, or in the case where the law requires such disclosure.

Updates to This Policy

We reserve the right to amend this policy for any reason without express prior notice. Please refer to this page whenever you visit our site to ensure you are fully up to date on our privacy policy.

Contact Us

We welcome any comments or questions you might have about our privacy policy. You can reach us via our contact page or call our St. Petersburg office directly at +7-812-953-8233 (long-distance charges apply).

Thank you for your inquiry

You will receive a response from us within 24 hours of your initial request.