The Smiles Tell the Whole Story

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1.844.INSIDER

We know that your trip means the world to you. It isn't something you treat lightly or decide to do at the last minute—some of our guests spend years planning and saving for their trip. Whether you're with us for one day or several, just passing through or fulfilling a lifelong dream to visit one of Russia's great cities, we'll do whatever we can to ensure you have the time of your life.

You won't find us on CruiseCritic for the very simple reason that our clients aren't interested in being part of large tour groups. We are proud to share stories from our past guests and hope you will find these objective firsthand accounts enlightening. For hundreds of in-depth stories and reviews on Insider Tour, please visit our page on TripAdvisor.

Lee and Bob Martin

USA

Dear Sasha,

We so enjoyed your tour. Your grasp of both the people and the history they have made was wonderful. You are a great people with a great legacy. I think, after returning from the trip, that at least the Czar had an idea of what real comfort was about, as opposed to the French model of just showing off wealth. I am going to go on a Russian history reading binge to get everything in order. We started the project by watching Dr. Zhivago last night.

It goes without saying that we would welcome the opportunity to endorse and recommend your services!

Thank you again for your wonderful efforts on our behalf.

USA
Lee and Bob Martin
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Angela Hamlen

Canada

We had the most wonderful time. Helen spoke so eloquently, her English was excellent and her knowledge of every aspect of Russian life, history, art and politics was amazing. Yes, we had such a good time, and look forward to returning another day... I hope that you are well, and please say hello to Helen and our driver, Andrew for us.

Canada
Angela Hamlen
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Howard Wolfmark

USA

We just returned from our trip, and thanks to Irena, our guide, and Sergey, our driver, St. Petersburg was the highlight of our European cruise. Irena was both knowledgeable and eloquent and made Russia come alive for us. We would recommend your company to anyone who needs a great guide in Russia!

Thanks for putting together a great tour for us!

USA
Howard Wolfmark
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Michael Stein

USA

Our group of six have now returned from our trip to St. Petersburg and I wanted to thank you for helping to make it a very special event.

We were extremely pleased with the process of dealing with your organization. The ability to customize our tour before we left home, the driver was superb, our guide Mira spoke excellent English and knew so much about Russian history and the art and architecture of St. Petersburg. She was flexible about revising our itinerary at the last moment if we decided to stay longer or shorter at something else or if we decided to skip something entirely and she seemed to know the ins and outs of avoiding lines and avoiding crowds.

We were very pleased and when we compared our tour experiences with those of other passengers on the ship who had made private arrangements, we were sure we had made the right decision. I look forward to being able to recommend your service to others in the future.

Thank you!

USA
Michael Stein
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Jonathan Symonds

Great Britain

Our tour was great, thanks to Alexandra's professionalism (and discretion) and Victor the driver's careful and helpful manner.

Everything went smoothly, and the weather even cheered up for us after a wet start! The boat trip was a highlight, (as was Peter the Great's Cabin, as a fascinating insight into the origins of the city), and I think these would appeal to many of your customers in the future.

Many thanks for your assistance in organising the tour - I shall certainly recommend you to Tripadvisor, and if you want to add me as a more recent traveller to your list of 'recommendations' that's fine. When we come again to St Petersburg, we'll be in touch to book with you!

Great Britain
Jonathan Symonds
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Michael Jacqmin

USA

Marina was probably the best tour guide we have ever used, and as a result, our two days in St.Petersburg were the highlight of our Holland America cruise to the Baltic... From our discussions with other people from the ship, it was apparent that we saw and learned more than any of them who used the ship's tours. Many of them also complained about long lines at the Hermitage, and somehow Marina was able to avoid them.

USA
Michael Jacqmin
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Kristin Leonhardsen

Norway

When we departed from our cruise ship in St. Petersburg we were not allowed to go on our own, and was bound to one of the preset tours the ship arranged. Luckily we had bought our own tour with Insider Tour. We got driven direct to all the best attractions, and also got past every line as our guide had VIP passes for us. We saw the other cruise guests standing in endless lines to the Winter Palace while we went straight in. The other guests stood in large groups trying to hear their guide, while we got all the info directly from our guide Valentina. She even took our 1-year old girl on a little stroll while we had lunch. We got more than we paid for and would certainly use their service again.

Norway
Kristin Leonhardsen
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Linda Holland

 

We recently returned from our trip to Russia and want to compliment your company on the way you handled our tour for us.

Irena, our guide, was absolutely wonderful and very knowledgeable about the entire city and the country as well. She gave us a tour that we will never forget. The driver did well also and we are pleased with the service that they offered us.

We hope you will give her lots of work because she deserves your best consideration. We will be recommending your company and her to any one that we send to Russia.


Linda Holland
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Gerry Silverman

Canada

Thank you for a most wonderful and educational experience!

canada
Keith & Marian Goddard
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Thank you for your inquiry

You will receive a response from us within 24 hours of your initial request.

Bev Singleton,Australia

"I have now returned to Australia following my extended tour.

This is just to say 'thank you' for your wonderful service during our visit to St Petersburg. It was so good to see Irene and Sergey waiting to collect us when we arrived, and also that you checked in with us shortly thereafter to ensure all went well. Irene was truly an exceptional guide. Her passion for, and interest in her subject were such a gift to us, and we enjoyed every minute of our stay. We could not have asked for more. And Sergey was a very good driver!

I have passed on your details to my travel agent, and suggested that should she have other clients heading your way, they would be well advised to make contact with you.

Again, thank you for your excellent organisation, and especially to Irene for her thoughtful tour. Sincerely,"